Account Deletion Support
Seven Trent App account deletion is request-based. A request may be submitted through the Seven Trent App where available or through Support / DPO if you cannot access the app.
In-app request steps
- Sign in to the Seven Trent App.
- Open Account or Profile.
- Select the account deletion request option.
- Confirm the request.
- Wait for authorized personnel to review the request.
Manual support path
If you cannot access the Seven Trent App, contact Support / DPO and provide enough information for Seven Trent to identify the account and validate your authority to make the request.
| winefredo.stpc@gmail.com | |
| Phone | +639531157199 |
| Suggested subject | Account deletion request |
| Request details | Registered email or phone number, full name or organization name, account, business, or service address identifiers, relevant order or transaction details, and proof of authority where applicable. |
| Review process | Requests are reviewed by authorized personnel after identity and authority checks. |
What deletion means
Account deletion is not immediate self-service deletion. Seven Trent may require identity verification, proof of authority, account identifiers, registered contact details, transaction details, service address information, or other reasonable information before processing a deletion or data-related request.
When a request is fulfilled, Seven Trent may soft-delete or anonymize the core user account and may invalidate account sessions. Account access can end before all related records are deleted.
Records that may be retained
Seven Trent may deny, limit, delay, or condition deletion, blocking, portability, withdrawal, or related requests where records remain necessary for order fulfillment, delivery operations, support, billing, accounting, tax, audit, fraud prevention, security, abuse investigation, contract enforcement, collections, disputes, legal claims, regulatory obligations, or legitimate business purposes.
Retained records may include order records, billing records, invoice records, receipt records, ledger records, delivery records, service address records, supporting files, legal consent records, support records, security records, audit records, upload records, compliance records, and other records as needed under the Terms of Service, Privacy Policy, Terms and Conditions, applicable law, or contract.